This Workflow Action is used to respond to a comment with a comment.
TABLE OF CONTENTS
What Is Reply In Comments?
In your Facebook or Instagram account there are comments on your post. Once a workflow has been triggered by one of these comments, you can use this action to reply to that comment with a comment underneath it. You can also like the comment.
Note that the Reply In Comments action must be used with a relevant trigger: Facebook Comment(s) On A Post or Instagram Comment(s) On A Post.
Where To Find This Action
Navigate to Automation > Workflow > Workflow Builder > Actions > Communication > Reply In Comments.
Components
The Reply In Comments Action only has two components:
- Comments: Create up to ten (10) comments to be used randomly. You can manually type a prewritten reply and/or you can use the tag icon to pull in a reply from another source such as a custom value or a previous AI action.
- Like Comments: Toggle off to not like the comment. Toggle on to like the comment you’re replying to.
Frequently Asked Questions
Q: What trigger(s) do I need to use with the Reply In Comments action?
A: You should use the Facebook Comment(s) On A Post and Instagram Comment(s) On A Post triggers so that the action knows what comment to reply to.
Q: Can I use the Reply In Comments action to like a comment?
A: Yes, the Reply In Comments action has a toggle to turn on/off liking the comment being replied to.
Q: Can I use the Reply In Comments action with AI?
A: Yes, if you have an AI action before it, you can use the response from that action in Reply In Comments.
Q: Can I assign particular replies to particular comments?
A: No, the Reply In Comments action chooses randomly from the provided replies. If you want tailored replies you can use an AI action before it or use an If/Else branch, or you could use different comment triggers with different criteria in different workflows.