In case developers lose access to access token or refresh token due to any reason – either due to an incident from HighLevel or due to an error on the developer’s end – we have provided a solution.
You can now use the Reconnect API to get back the authorisation code that can be used in Get Access Token API (OAuth – Authorisation grant flow) to get back a new set of access and refresh tokens.
This enables you to reinstate the connection without having to trouble your users.
For Sub-Account App connections:
curl --location 'https://services.leadconnectorhq.com/oauth/reconnect' --header 'Content-Type: application/json' --data '{ "clientKey": "<client_id>", "clientSecret": "<client_secret>", "locationId": "<locationID where the app was installed>" }'
For Agency connections:
curl --location 'https://services.leadconnectorhq.com/oauth/reconnect' --header 'Content-Type: application/json' --data '{ "clientKey": "<client_id>", "clientSecret": "<client_secret>", "companyId": "<company where the app was installed>" }'
Response of the API:
{ "authorizationCode": "<auth_code>", "expiresAt": "2024-10-08T13:35:43.887Z", "traceId": "trace-ID-ref" }
IMPORTANT: If you are concerned on how do I receive Official Support for HighLevel API-Related Issues or Broken Marketplace Apps? Please visit https://developers.gohighlevel.com/ for API documentations and support.