Usage Based Pricing on App Markeptlace

The App Marketplace now supports usage-based pricing. 

TABLE OF CONTENTS

• What does the usage-based price apply for?
• Where can I see the app’s usage-based charges?
• Are there usage-limits?
• Where is the charge deducted from?
• What is the refund policy?
• Can I rebill these charges to my clients?

What does the usage-based price apply for?

An app can have a usage-based price for three modules:

1. A price for usage(both enrollment of contact and execution) of Marketplace Actions and Triggers.
2. A per-message price for Conversation Providers. They can set a custom price for inbound and outbound messages.
3. A custom per-usage price for events that are app-specific and billed using the Marketplace billing APIs. For example, an app that offers AI Voice calling agents can bill a per-minute price using the Marketplace billing APIs. 

Where can I see the app’s usage-based charges?

If an app has usage-based pricing, the pricing details will be listed in the pricing section of the App details page.

Further, for Workflow Actions and Triggers, the usage pricing is also listed in the Discover tab in the Workflow builder.

Are there usage-limits?

Yes, developers are mandated to set daily usage-limits. By June 2025, agencies will have the capability to set a custom usage-limit for the apps based on your needs.

Where is the charge deducted from?

• If your agency has rebilling enabled, the sub-account wallet is charged.
• If your agency account does not have rebilling enabled, the agency wallet is charged.

What is the refund policy?

Please refer to the App Marketplace – refund policy here: https://gohighlevele.com/highlevel-support/ dir=”ltr”>