If you’ve ever tried to rig Stripe into a HighLevel workflow and thought, “Why is this so complicated?” you’re not alone.
I’ve been there. You get a new client, you’re setting up automations, you want that sweet abandoned cart trigger to fire off a follow-up and then nothing. Crickets. 😤
Let’s break down what’s really going on and how to fix it with two solid options that don’t involve pulling your hair out.
Why Your Abandoned Cart Trigger Isn’t Working (Yet)
Here’s the deal: Abandoned Cart triggers only work with HighLevel checkout pages and only when visitor data is captured.
So if you’re using an external Stripe form (or your client is using a separate checkout tool), those triggers don’t fire.
Why? Because HighLevel doesn’t see the cart get abandoned.
There’s no data being passed over unless you do a little extra setup.
But don’t worry, I’ve got two options that’ll get you back on track.
Option 1: Stripe Webhooks + HighLevel Workflows
This is the “I like to build stuff” option.
Stripe lets you set up webhooks basically little messengers that say, “Hey! Someone did something!” and then send that data somewhere else (like HighLevel).
You can:
- Detect when someone starts a checkout but doesn’t finish
- Trigger workflows based on that webhook
- Automate follow-ups using native HighLevel tools
⚠️ Heads up: This does take some technical setup. But it gives you full control.
💡 Pro Tip: Set up a webhook to fire on checkout.session.expired. That’s Stripe’s way of saying, “They bailed.” From there, send the data into HighLevel via a webhook trigger or custom action.
Option 2: Use the Free Marketplace Plugin
If coding’s not your love language, this one’s for you.
There’s a free plugin on the HighLevel Marketplace called “Stripe Automation Actions” by GHL Plugins
It does the heavy lifting for you syncing Stripe activity into HighLevel automations without messing with webhooks or APIs.
Basically, it’s plug-and-play for:
- Payment triggers
- Abandoned carts
- Subscription updates
- And more
✨ This is a killer option if you want to save time and avoid tech headaches.
So, Which One Should You Use?
It depends on how you roll.
If you’ve got dev resources or like full control, go the webhook route.
If you want something quick, clean, and done-for-you, the plugin is a no-brainer.
Either way, you’ll stop losing sales to ghosted checkouts—and finally get your workflows behaving like they should.
What This Means for You (and Your Clients)
When you combine Stripe + HighLevel correctly, you unlock:
✅ Smarter follow-ups
✅ Better conversion rates
✅ Less manual chasing
✅ And workflows that actually fire when they should
This stuff matters. Because every little automation that doesn’t happen? That’s money and time you’re leaving on the table.
And if you’re building this for clients, you already know: expectations are high.
You want to deliver clean, reliable systems that don’t break every time someone updates their Stripe settings.
So stop duct-taping your funnel together and start integrating like a pro.
Want Done-for-You Tools That Actually Work?
If you’re tired of rebuilding the wheel every time a new client needs a funnel, a follow-up, or a Stripe integration that doesn’t suck, come check out gohighlevele.com.
We’ve got tested, plug-and-play snapshots and tools that’ll save you hours of guesswork and make you look very good in front of clients.
Cool Free Thing
Before you can help businesses with your service, you need to build trust.
And the fastest way to do that?
⭐️ Testimonials.
In the spirit of free stuff, I want to give you my team’s Testimonial Workflow.
It’s a plug-and-play system that makes gathering, editing, and organizing testimonials super easy so you can start stacking proof and closing leads faster.