Select multiple contacts and the ability to send SMS to all the contacts in one go using Bulk SMS
TABLE OF CONTENTS
Step 1: Select multiple contacts in the Contacts list view
Select multiple contacts and send SMS to those users


Step 2: Add details about the SMS and select the sender phone number
- Select the Sending Number:
- Select the phone number from a dropdown in the “From” field.
- The dropdown lists all available phone numbers.
- The default number will be used to send the SMS if no phone number is selected in the dropdown
- Type a message or select an SMS Template:
- Add a message in the message box that should be sent in the SMS, or
- Select an SMS Template to be added to the message.
- Select whether you want to Send all at once, Send all at a time and schedule a time or Send via drip mode
- Add further information about the scheduled time and the drip schedule in case of scheduling the SMS or sending via drip mode.
- For drip mode, the following fields are required:
- Start on – Date on which the SMS starts getting sent
- Batch Quantity – No of contacts whom the SMS is sent in one batch
- Repeat After – No of days or hours or minutes in between two batches of SMS being sent
- Send on – Choose to send SMS only on particular days of the week
- Process between (hours) – Allows you to send SMS only on certain hours of the day. This picks up the location time zone to decide the hours of sending the SMS
- Give a name to the action
- Enter a name for this action


Step 3: Check the progress in the bulk actions page
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Check the progress and stats of the bulk SMS in the bulk actions page with the metrics for Attempted, Delivered, Clicked and Failed messages.