There are several instances when social posts fail. Here are all the reasons and solutions to apply to resolve the issues.
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Failed Message with Solutions
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Error Code
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Facebook
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The Social Account token has expired. Please reconnect the social account.
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OAuthException, 102, 109,
463, 467 |
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Facebook
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There was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes.
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1, 2, Unexpected Error
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|
Facebook
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The social account token has expired or the connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.
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3
|
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Facebook
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LeadConnector app is missing. Add the LeadConnector to your Page or Group.
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10
|
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Facebook
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The connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.
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200-299
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Facebook
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Post content violates community standards.
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368
|
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Facebook
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Duplicate post content. Posting duplicate content within 12 hours is prohibited.
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506
|
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Facebook
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Invalid link in a post.
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1609005
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Facebook
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User checkpoint. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.
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459
|
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Facebook
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Password mismatch. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.
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460
|
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Facebook
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Unconfirmed user. Log into Facebook and confirm that the LeadConnector app has been added to your page/group.
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464
|
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Facebook
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Insufficient posting permission or expired token. Reconnect the account and check permissions.
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492
|
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Facebook
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There was a temporary error from Facebook. Give your browser a hard-refresh to clear your cache and retry in a few minutes.
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Unexpected Error
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Facebook
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Temporary block. Facebook will make you wait a certain period before restoring your profile’s ability to post.
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Temporary Block
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Instagram
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File upload timeout. Try attaching a smaller file.
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400 -2207003
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Instagram
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Undefined Instagram issue. This should resolve itself shortly.
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400- 2207001, 2207053
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Instagram
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Post content violates community standards.
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400 – 2207051
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Instagram
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Daily publishing limit reached. Facebook’s API only allows for a certain number of posts per day.
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400 – 2207042
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Instagram
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The Social Account token for Instagram has expired, was revoked, or is invalid. Reconnect Instagram Business account in Social Planner.
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400 – 2207006
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Instagram
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Instagram Account is restricted. Make sure your account is a Business Account.
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400 – 2207050
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Instagram
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Instagram Business Account supports carousel posts with more than 2 images/videos and less than 10 images/videos.
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400 – 2207028
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Instagram
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Maximum Tag limit exceeded. Use 30 tags or less.
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400 – 2207040
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Instagram
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Insufficient User permission. Reconnect this social account via an account that has posting permission.
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400 – 2207005
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Linkedin
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The Social Account token for Linkedin has expired, was revoked, or is invalid. Reconnect LinkedIn.
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400 or 403
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Linkedin
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Undefined Linkedin issue. This should resolve itself shortly.
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404, 500, 504
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Linkedin
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Duplicate post content. Posting duplicate content within 12 hours is prohibited.
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422
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Linkedin
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The required field is not present or the post copy is large.
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422
|
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Linkedin
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The connected account does not have permission to post. Please re-connect the social account via an account that has posting permission.
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400
|
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Linkedin
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There was a temporary error from Linkedin. Give your browser a hard-refresh to clear your cache and retry in a few minutes.
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409
|
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GMB
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Missing Value. Complete your Google Business Profile setup and reconnect in Social Planner.
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MISSING_VALUE, INVALID_VALUE
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GMB
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Post character limit exceeded. Reduce the number of words in the post copy.
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VALUE_OUTSIDE_ALLOWED_RANGE
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GMB
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The Social Account token has expired. Reconnect social account.
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OPERATION_EXECUTION_ERROR, EXPIRED_VALUE
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GMB
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The media upload failed.
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PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED
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GMB
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Social Account operation is not supported due to account conditions.
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OPERATION_UNSUPPORTED_
UNDER_ACCOUNT_CONDITION |
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GMB
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Local Post API disabled. This usually happens when the location is part of a chain.
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LOCATION_DISABLED_FOR
_LOCAL_POST_API |
