Covered in this Article
Setting up a new WordPress Site
1. To set up your WordPress site, you need to have purchased the WordPress hosting feature under the Sites tab. Once this has been done, you can get started by clicking the “+ Create Site” button
2. Fill in the Site and User details
3. Wait for 2-5 minutes till the installation is complete
4. After the installation is complete, you will have access to the following:
The WordPress Dashboard
User Management
Backup & Restore
Advanced Settings
Adding an Additional Domain
FAQs
Q1: I’m unable to add the same domain to my other subaccount/location:
Q2: Why can’t I update my primary domain?
Q3: I’ve added the A / CNAME record, but the domain is still not being added
Q4: I can’t connect my root domain (ex., mydomain.com)
Q5: How many WordPress sites can I have per sub-account
Q6: How can I request to cancel a client’s WordPress subscription?
If you are setting up a new WordPress website, migrating an existing one, or adding additional domains, you must configure your domain’s DNS to point to your WordPress instance. This article will help you with the setup and share some best practices. with
Setting up a new WordPress Site
1. To set up your WordPress site, you need to have purchased the WordPress hosting feature under the Sites tab. Once this has been done, you can get started by clicking the “+ Create Site” button
2. Choose if you wish to create site from scratch, using a template or clone an existing site
3. Fill in the Site and User details
Wait for 2-5 minutes till the installation is complete
4. After the installation is complete, you will have access to the following:
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The WordPress Dashboard
Here you can access your site and admin portal
Manage Additional Domains & Primary Domain
Import an Existing WordPress Site using the All-in-One WP Migration plugin
Refresh Cache for the WordPress Site
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User Management
Here you can manage all users for the site.
-
Backup & Restore
Here you will see the backups for the last 30 days
Backups happen daily at 05:00 AM CST
- You can also initiate manual backups as needed as shown in the video below:
More Tutorials from the Community
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Advanced Settings
You can manage FTP Access and Communication Settings here.
- Cache Management can be access from Advanced Settings
- Enable or disable WordPress Debugging: Utilise this tool to access PHP error messages, warnings, notices, and other developer-related notifications on your website.
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Server Settings: Manage your WordPress Database using phpMyAdmin
Adding an Additional Domain
Once your site is ready to publish, you can connect your domain to the WordPress site.
Please follow this article for instructions on connecting your domain with the WordPress site.
FAQs
Q1: I’m unable to add the same domain to my other subaccount/location:
The same domain/subdomain can’t be used in 2 locations
Q2: Why can’t I update my primary domain?
The primary domain can be updated if you have added an additional domain.
Q3: I’ve added the A / CNAME record, but the domain is still not being added
This can happen due to a few reasons.
- There is a typo in your domain name [like in the example above]
In this scenario, fixing the typo will resolve your issue - Your DNS changes haven’t been propagated yet.
In this case, you must wait longer and try again after a few hours or the next day to see if it works. - Your DNS configuration is not set up correctly.
Please get in touch with your Domain Provider and discuss the errors with their support team. - Maybe you have conflicting (multiple) records for the same subdomain [for example, if blog.mydomain.com has a CNAME record pointing to wp3.msgsndr.com but it also has an A record pointing to some other provider]
In such cases removing the other duplicate record will fix your issue.
Q4: I can’t connect my root domain (ex., mydomain.com)
.Please make sure there are no additional AAA, TXT, records, etc if you plan to use that slug/root domain for WordPress
Q5: How many WordPress sites can I have per sub-account
You can have as many sites you wish to under a single account, there are no limitations 🙂
Q6: How can I request to cancel a client’s WordPress subscription?
To begin a WordPress Cancellation Request, you must navigate to “Delete Site” under the Advanced settings of your WordPress Dashboard after you complete the 30-day minimum committment period.