If you’re looking for a fast way to filter and respond to a review directly within the CRM you’re in the right place. Under the reputation > reviews tab you will see there are several options to filter and respond to a review.
In this article, we will cover how to filter and respond to your Google and Facebook reviews.
Breaking Down the Reviews Tab
Within the left menu please click on Reputation > Reviews
Related articles:
How to Dispute a Google Review and Check on the Dispute Status
Reputation – Breaking Down the Reputation Overview Dashboard
Reputation Management – Customizing & Displaying the Review Widget