Integrating Gmail as your SMTP provider is one option for sending emails to your leads in HighLevel. There are a few key steps to ensure proper configuration and set up. Check them out here:
Step 1: Creating your Gmail App Password
- Navigate to myaccount.google.com/security
- Click into your Google icon in the top right
- Click Manage your Google Account to ensure you’re in the correct account, if you have multiple Google accounts logged in at once.
- Click “Security” from the menu on the left hand side
- Scroll down and click “App Passwords”
- NOTE: if there is no “App Passwords” this means your two-step verification is off in Google. You will need to turn it on to enable it, and cannot use the “Allow Less Secure Apps” option.
- Choose the correct email from the dropdown
- Type in the password
- Click “Next”
- Click “Other (Custom name)” and add a name. Type in something like SMTP integration.
- Click “Generate”
- Copy the highlighted text. (You will need to paste it as the password when you integrate your Gmail as the SMTP in the next step.)
Step 2: Integrating Your Gmail Account in HighLevel
- Click into HighLevel’s account settings
- Navigate to “SMTP & Mailgun Services”
- Click “Add Service” in the top right corner
- Click “Select Provider”
- Choose Gmail from the dropdown list
- Paste the app password from step 1 here.
- Click “Save”
Troubleshooting Tips and Recommended Best Practices:
If you’re using Gmail as your SMTP provider, please be advised that you may experience some emails being flagged as spam or not being sent out at all.
If your SMTP provider is set to “[email protected]” and in your sending configuration, if you try to use a different gmail account like “[email protected]“, Gmail will flag it as spam.
If you are going to use Gmail as your SMTP provider, use the same email address for your emails and automations so you don’t experience deliverability issues.
Some providers have daily limits on the number of emails that can be sent. For example, current Gmail limitations allow for about 150 maximum emails daily.
Only Mailgun reports stats back to HighLevel. Other SMTP providers currently do not report some or all stats back into HighLevel.
Please use a VPN when trying to connect to Gmail SMTP for Users in the Philippines.